Website Live Chat Settings
Find the Live Chat settings under the Live Chat tab in the Website -> Settings section.
The website Live Chat settings control the live chat feature that customers can use to contact you through your website. First, enable the live chat by turning Website Chat on.
You can choose a chat header and also type in what you'd like the customer to be greeted with automatically with the First Message Text.
You can also type in the text you'd like displayed to customers when the chat is offline.
Below are all your aesthetic choices, using colour schemes previously chosen under Website -> Colours.
Click Update Settings when you've finished and have a look at your website to check the changes. Note you can send live chat messages to test the process yourself.
Usage Guide
- Account Alerts & Sales Channel Error Notifications
- Adding & Managing Contacts (Customers & Suppliers)
- Adding A Vehicle
- Adding Appointments To Your Calendar
- Adding Pre-Defined Products & Services
- Adding Website Pages & Navigation Links
- Adding Website Tags
- Booking Types & Website Booking Forms
- Branding Your Website
- Browse Vehicles
- Business Contact Details (Telephone & Social Media)
- Business Details (Address, Legal Name & Company Number)
- Business Follow-Ups - Automated SMS & Emails To Customers
- Business Opening Hours (and Holiday Closures)
- Business Social Networks
- Business Users & Roles
- Cancelling A Vehicle Sale or Reservation
- Changing Vehicle Registration (Number Plate)
- Changing Your Membership Plan
- Connecting Finance (iVendi & Codeweavers)
- Connecting Third-Party Services
- Creating Invoices, Purchase Invoices & Orders
- Dashboard
- Deal Builder
- Display A Different Business Address In MotorDesk
- Displaying Announcements With Website Banners
- Editing Website Pages
- Exporting Business Data
- Filtering Junk Leads
- Handover Process
- How MotorDesk Integrates with Sage, Xero & QuickBooks
- How to Add an AA Dealer Promise/Warranty Page
- Importing Your AutoTrader Stock
- Initial Website Set-Up & Picking A Website Template
- Invoice Customisation
- Membership Payments
- Membership Plans, Data Charges & Payments
- Remove A Vehicle
- Sales Leads & Chat
- Sales Reports
- Selling A Vehicle
- Selling Multiple Vehicles At Once
- Sending & Signing Documents
- Show Sold Vehicles On Website
- Taking Deposits & Part Payments In MotorDesk
- Un-Publish A Vehicle
- Updating Your Contact Details
- User Profile (Change Email & Password)
- Vehicle Analyser
- Vehicle Appointments
- Vehicle Check
- Vehicle Checklists
- Vehicle Competitors
- Vehicle Condition Reports
- Vehicle Details
- Vehicle Documents
- Vehicle Finance Invoices
- Vehicle History
- Vehicle Images & Videos
- Vehicle Import
- Vehicle Leads & Orders (Leads & Deals)
- Vehicle Locations
- Vehicle Optional Extras, Features & Descriptions
- Vehicle Overview
- Vehicle Photo Background Removal
- Vehicle Purchase & Costs
- Vehicle Quick Check
- Vehicle Reservations
- Vehicle Settings
- Vehicle Silent Saleman
- Vehicle Stock & Price
- Vehicle Test Drives
- Vehicle Workflows
- Vehicles For Sale Limit Reached
- Vehicles Settings
- Vehicles Stock Book
- Website AI SEO
- Website Banner Settings
- Website Blog Articles
- Website Customer Reviews
- Website Deal Builder Settings
- Website Header & Footer
- Website Live Chat Settings
- Website Settings
- Website Statistics
- Website Valuation Settings
- Website Vehicle Search Result Design