Email account setup instructions for Mail app on iOS (iPhone & iPad).
This will allow you to access your business emails from inside the Apple Mail app on your iPhone or iPad.
Note: You will be asked for a username and password. These can be found in your Business -> Email Accounts section of MotorDesk. Your Email Address is your username and you can press Show Password to see your password.
Go to your iPhone Settings, select 'Mail' and go to 'Accounts'.
Select 'Add Account'. Press 'Other' and then choose 'Add Mail Account'.
Choose 'IMAP'.
Incoming Mail Server
Outgoing Mail Server
Once all the fields are filled, tap 'Next'.
Enable your desired apps and tap 'Save'.
That's it! Your business email account is now linked to the 'Mail' app on your phone and you can access your emails easily from the app.
Tap 'Advanced Settings' and make sure that the details match those the Mail Server Details found in your Business -> Email Accounts section of MotorDesk.
Tap 'SMTP' (above Advanced) and make sure that the details match those the Mail Server Details found in your Business -> Email Accounts section of MotorDesk.
You can find your Mail Server Details by clicking the 'Set-Up Instructions' button in the Business -> Email Accounts section of MotorDesk.
The passwords generated for your email account are designed to be very secure, and as a result can be quite complicated to enter, particularly on a phone. We always recommend copying and pasting from your MotorDesk account to avoid errors. If you're not logged in on the device you're setting up, try sending the password to the device using another method.